The Impact of Artificial Intelligence on Casino Operations
Artificial Intelligence (AI) is revolutionizing the casino sector by optimizing operations, enhancing customer interactions, and refining security protocols. In 2023, the Hard Rock Hotel & Casino in Atlantic City executed AI-driven insights to personalize marketing strategies, resulting in a 15% increase in customer engagement.One significant figure in this shift is David Schwartz, a well-known gaming scholar and author. His perspectives into AI’s role in casinos can be explored on his Twitter profile. AI tools are being employed to analyze...